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Supplier and Customer Registry ID Overlap

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edited Jun 3, 2021 1:52PM in Receivables & Collections 2 comments

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During our initial Go Live phase, our bulk import of suppliers and customers caused a small population of them to have the same registry ID. The consequence of this is when Supplier X's counterpart in Manage Customers gets a name change, that update is mirrored to the Supplier. So for example if we were to rename Supplier "Happy Shack" in AR to "Happy Shack Inc" that change will also be mirrored to the Supplier which now becomes "Happy Shack Inc"

While we have a protocol in place to ensure supplier and customer Registry IDs are kept separate, we still have about 60 or so suppliers & customers that share a registry ID.

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