What's new in Customer Journeys?

Connect and learn more! ×
Supplier and Customer Registry ID Overlap — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Supplier and Customer Registry ID Overlap

Accepted answer
edited Jun 3, 2021 1:52PM in Receivables & Collections 2 comments


During our initial Go Live phase, our bulk import of suppliers and customers caused a small population of them to have the same registry ID. The consequence of this is when Supplier X's counterpart in Manage Customers gets a name change, that update is mirrored to the Supplier. So for example if we were to rename Supplier "Happy Shack" in AR to "Happy Shack Inc" that change will also be mirrored to the Supplier which now becomes "Happy Shack Inc"

While we have a protocol in place to ensure supplier and customer Registry IDs are kept separate, we still have about 60 or so suppliers & customers that share a registry ID.


Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!