Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Unable to perform any actions (Modify, Suspend, Renew, Resume, Terminate) in Subscription Workbench

in Configure Price Quote 2 comments

Summary:

We have used a custom commerce process (cloned). When we try to perform any action on subscription workbench, it is failing and throwing an error.

Content (required):

We cloned the existing CPQ Quote to Order Commerce Process and have imported the latest ABO Package (ABO_RefApp_Package_2021A). Based on the implementation, we modified the required steps to be performed enabling ABO for Custom Commerce Process. And we were able to add items and submit it order and fulfill the item and move it come Customer Asset (Subscription Workbench page). But when we selected an asset and tried to modify it, we are getting the following error.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!