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How can I make the workflow steps appear only after the activity status changes to Started? — Cloud Customer Connect
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How can I make the workflow steps appear only after the activity status changes to Started?

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Summary:

The workflow steps for my company's business processes should only appear after the activity has been started. This is to prevent any updates to the activity properties within the forms on the workflow steps. When I setup a launch condition on the workflow with the activity status value as "Started", the workflow steps do not appear after the activity has changed status from "Pending" to "Started". When the workflow condition contains the "Pending" status, the workflow steps do appear. How can I get the workflow steps to appear when I change the status to "Started"?

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**This post was created as part of a How to Service Request (SR)

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