You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How can I get my files back from an inactive tenancy?

Incorrect Answer
111
Views
2
Comments

Summary:

My servers got deleted - the tenancy is inactive

Content (required):

So I had a couple of servers with some important files in them (the tenancy was running on the free tier platform) and suddenly they got deleted (I was not notified in advance). When I found out that my account got deactivated, me and some staff members started contacting the live chat and the support hotline with no success. They told me though that there are engineers here who are able to work internally and find a way to get my stuff back. Thanks in advance! (I really need the files back, because they weren't backed up)

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!