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Tip on Approval Reminder Notifications

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edited Aug 5, 2018 2:56PM in Self Service Procurement 18 comments

Summary

Approval Notification Reminder expected functionality

Content

There were 3 customers with the same issue reported:

Notification reminder for Requisition Approvals not working

Steps to reproduce:

1. Go to BPM work list for Procurement

2. Configure reminder for reapproval

Turns out that the customers were all expecting to see these reminders in the BPM Worklist

So, here's the tip:

Reminder is only sent via EMAIL. Reminder is never sent to BPM worklist. The idea is to remind the end user that there is a task waiting for action in BPM worklist by sending email.

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