Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

For more information, please refer to this announcement explaining best practices for getting answers to questions.

Can the Recruiter Name be replaced with the "From" Name configured for the Vanity Email?

Summary: When sending an email to a candidate from ORC, the "From" email address is our vanity email, but the name is showing as the name of the sender, usually a recruiter.


Content (required): Piggy back riding on this previous question: https://community.oracle.com/customerconnect/discussion/654623/from-email-when-email-is-sent-using-the-send-message-option-in-actions

We use templates to send rejection emails to candidates as we do not use an auto-disposition email. When sending the email manually from the candidate's profile, the recipient sees the name of the person who sent it, but when looking at the email address, looks like it's the vanity email address. As you can imagine, this is far from ideal, as candidates email the recruiter back directly.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!