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How to enable Send Time Optimization for Responsys

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Prerequisites

  1. Purchase Send Time Optimization (STO) by working with your customer success manager (or sales). After completing this step, the customer should be able to confirm this by navigating to the Resource Quota Tab (in MyServices) and there the customer should be able to see ‘Oracle Responsys Send Time Optimization Cloud Service - 1,000 Records’. (SKU on customers’ Order Document will state B81593)
  2. You must have Admin Access to My Services.

Steps:

  1. Click the My Services URL in the email you received from Oracle. Make sure you have admin access
    1. The Sign in to Oracle Cloud page is displayed.
  2. Enter your
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