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Create Customer Statement error for email

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Summary:

Getting the below error while running the Create Customer statement process. The setup is correctly set up.

The Create Customer Statements process can't find a contact email for the customer XXXXX.

Email not delivered for account number:::152344 and site number:::152344 as we cannot find a statement contact

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Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

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