Requisition Workflow Routed to Approver Twice
Hi
We setup Requisition approval based on application role. The approval rule is simple, where it will route to 3 approvers, i.e. Application Role A, Application Role B, and Application Role C
There is one person assigned to Application Role A and Application Role B. Basically he will be the 1st and 2nd approver.
We setup the task aggregation to "Once per task".
However, we found out that the aggregation is not working. The person who is assigned to Application Role A and Application Role B will need to approve the requisition twice.
Our expectation is user will only need to approve it once, and system will automatically skip the 2nd approver since it falls under the same approver.