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Change the Subscription Contract attributes on Contract Renewal or Contract Duplication

edited Apr 24, 2024 1:03PM in Subscription Management 1 comment

We want to update the contract currency, subscription profile, price list, customer at the time of Manual contract renewal and at the time of Contract Duplication. How do we achieve this?

Use case for this scenario is the customer is requesting for contract renewal in currency which is different from Original Contract currency.

Steps for Replication —>Take any expired contract > Click on Actions> Renew/Duplicate Subscription. Provide the Contract Number and Duration and Click OK. The renewed/duplicated contract gets created, but is in the same currency/profile/customer as Original Contract, with no option to update the currency/profile at Subscription Header

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