You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to implement Message in service center in redwood?

edited Aug 7, 2024 12:27PM in Fusion Service 1 comment

Summary:

We have functionality to record the comments from service request in Message subtab. Please suggest how can we implement this in service center?

Content (please ensure you mask any confidential information):

We have functionality to record the comments from service request in Message subtab with date/time stamp. So when I am trying to drop one Rest get many calls in panel, I am seeing above data in two different rest calls.

  1. {host}/crmRestApi/resources/11.13.18.05/serviceRequests/0000608156/child/messages/300000219591278/enclosure/MessageContent

⇒ this shows Assignee Name:Derek Nies Status:WAITING_ON_PARTS Comment:Testing comments which is second line in above screenshot

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!