Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Cannot get the custom script to work.

edited Jul 17, 2018 4:27PM in Reporting & Analytics for B2C Service 2 comments

Content

I've the below custom script, which for some reason is returning the value 0 in the first column of the report. The similar code is in the other report , which was created last year is running fine. Has anything changed since last year in terms of referencing the column of the other report.

I checked the value of $nrows and it's fetching the correct row count from the report id# 100229. However, it's not fetching the value of the column 'Serial Number' present in the other report.

Any help is appreciated. Please advise.

Below is the code.

 

Version

Oracle Service Cloud 18A (Build 260 SP 3, CP 322)

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!