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The filters in the RunAnalyticsReport are not functioning as expected when used with SOAP.

in Reporting & Analytics for B2C Service 4 comments

Hello All,

We're using multiple filters in the RunAnalyticsReport API, including Creation Date, Update Date (DateTime), Product, Category, and Status. While we're able to run the SOAP request successfully in SOAP UI, the number of records returned through SOAP differs from those generated when running the report in the agent desktop. We're unsure of what might be missing in the SOAP request.

Any insights would be appreciated.

Attached is the XML request.




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