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Linked Reports Return No Items

Received Response
edited Jun 9, 2016 6:33PM in Reporting & Analytics for B2C Service 3 comments



We're currently using a dashboard composed of 3 reports. Those reports show real time information and also link to other reports. For example, our dashboard has chat queue details for all of our queues, and if you click on a specific queue it links out to a different report that will show you all chats in that queue in more detail. 

This was working proprly until we upgraded to February 2016 on Monday, and now these linked reports all show "There are no items to show in this view" when clicked. Running the reports themselves from Reports Explorer works fine, but when clicking on the links we always get that error. I've even tried changing the report link to just use the default value as opposed to inheriting anything from the parent column, but there is no change. 

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