write to incident from custom script in analytics

Content

Hi

 

Ive setup established comms in the custom script editor of analytics as follows

    require_once(get_cfg_var('doc_root')."/ConnectPHP/Connect_init.php");
    initConnectAPI();
    use RightNow\Connect\v1_3 as RNCPHP;

 

 

What i then want to do is write to an incident from the process section per each row 

I can happily get and write to incidents from the initialization section but cannot figure out how to write to incidents in the process section.

 

does anyone have an example that i can learn from, understand and modfy for my use.

 

my report is a scheduled report that modifies incidents and currently im using query in initialization to get a collection and then modify.  id like it to process the incident id's from each row so i the client can maintain the report filter more easily.