Renewal
Discussion List
-
Bundling in the New OM to OSS FlowSummary: Hello! In the new flow from CPQ to OIC to OM to OSS per the link below, we were wondering if bundling was now available? Overview of Integrating Order Managemen… -
Bill to Contact Id and Ship to Contact Id not getting flow to AR InvoiceSummary: Bill to Contact Id and Ship to Contact Id not getting flow to AR Invoice Content (required): After the OSS Orders are created and sent to AR, the Invoice are no…Goopikrishnan Jayaraman-Oracle 112 views 15 comments 0 points Most recent by Jonatan Molossi Subscription Management -
Is there a way to perform credit check during contract renewal process?Summary: Client wants to perform a credit check on the customer while renewing the subscription and prevent activation of the renewed contract in case of credit failure.…Vamika Sharma 20 views 1 comment 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
-
Is it possible to apply a renewal pricelist for the same item on a renewal subscription?Summary: Is there a way that the type of subscription (new vs renewal) can be used to designate one pricing strategy vs another? Content (please ensure you mask any conf…Vamika Sharma 17 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
-
Enable Renewal RemindersSummary: We currently have renewal reminders setup to go out and have a renewal template that sets the "Enable Renewal Reminders" flag on all draft subscriptions that ar… -
Renewal Forever checkbox - New feature in 23A QuestionSummary: I have a few questions regarding the "Renewal Forever" feature: Is there comprehensive documentation available that explains how this feature operates? If we se… -
Creating Customer while creating SubscriptionSummary: We are pushing subscription from EBS to Subscription cloud. Can we do this as follows: if the customer is not there, it will first create the customer in subscr…Sam Samaddar 27 views 2 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
How to switch off the notification email, confirming activation of subscription.Summary: Activation Notification switsching off Content (required): How to switch off the notification email, confirming activation of subscription?Thanks Version (inclu…Elena O 29 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
-
How to carry the custom attribute value to the autorenewed contract in SMC.Summary: Need to carry over the value of a custom attribute to the autorenewed contract in SMC. Content (required): Ex: There is a custom attribute Quote Number on the c…rkbytes 13 views 1 comment 0 points Most recent by Nilesh Deshpande-Support-Oracle Subscription Management
-
Possibility to change BU for Renewed extended warranty contract from Included Warranty ContractSummary: BU for Renewed extended warranty contract from Included Warranty Subscription Contract Content (required): In our implementation, the assets get shipped from on…
-
Synchornize Dates on Subscription Product to Covered LevelSummary: If we change start/end date at product level. We need to automatically sync the dates at cover level. Content (required): Version (include the version you are u…
-
Renewal Control on Subscription levelSummary: How to default value to the "renewal Control/Next Renewal Settings" fields in a new Subscription? Content (required): We setup a 'Renewal Rule Template' and ass…Michal Shaked 32 views 1 comment 0 points Most recent by Andrei Ursachel-Support-Oracle Subscription Management
-
Need FBDI process to update bulk assets in Subscription ModuleSummary: Is there any process to update bulk assets in Subscription Module. Content (required): Version (include the version you are using, if applicable): Code Snippet …
-
Ability to use actionable buttons on Renewal notification EmailsSummary: Business wants to have the ability to send renewal notification emails for subscription, with actionable buttons. So that the customer can accept/reject the ren…KrishnakumarPathipati 31 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
-
How to set default Line Number as a Display sequence number.Summary: Hello Team, We have requirement to set the default line number as the display sequence number in the subscription module. Could please help me how to set defaul…PMANNEM 59 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management
-
If Customer Acceptance is Required then who will approve the subscription?Summary: In Renewal Controls, If Customer Acceptance is Required then who will approve the subscription? Is there any workflow defined. If yes, where it has been defined…
-
Bill to Contact Id and Ship to Contact Id not getting flow to AR InvoiceSummary: Bill to Contact Id and Ship to Contact Id not getting flow to AR Invoice Content (required): After the OSS Orders are created and sent to AR, the Invoice are no…Goopikrishnan Jayaraman-Oracle 52 views 3 comments 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
-
Can we Retain subscription Number upon duplication the existing subscription on to a new oneSummary: is there a way we can retain original subscription number upon duplicating the existing one to a new subscription. Content (required): Version (include the vers…Noorfatima Inamdar 43 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
-
How to check if a subscription has been renewed or notSummary: How to check if a subscription has been renewed or not Content (required): How to check if a subscription has been renewed or not Version (include the version y…
-
How can we change the subscription number of a renewed subscription?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: We need to have the Original Subscription number with a …Víctor-Support-Oracle 33 views 1 comment 0 points Most recent by Víctor-Support-Oracle Subscription Management -
Reminder Process doesn't workSummary Subscription expired in 30 days are not picked upContent Hi, I set up the attached notification rule and template set, and assign it to the subscription rule. Wh…Adam Liu 54 views 6 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle Subscription Management -
Markup on autorenewal is not working for imported subscriptionsSummary: Hi All, We are using autorenewal process for subscriptions. We have imported subscriptions from legacy system without pricing data. Content (required): Renewal …Abhishek Nirgudkar 57 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management -
Contracts are not created in Active status if original contract has currency conversionSummary: Hi Team, We observed this behavior that renewed contract is not created in Active status when the original contract has the currency conversion and conversion r…Abhishek Nirgudkar 27 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
-
I want to sent email notification to subscription creator if there is any error while validating andSummary send email notification for validation error while validating subscription to subscription creatorContent I want to write condition in groovy script to sent emai…User_2OLE8 64 views 1 comment 0 points Most recent by Andreea Cotetiu-Oracle Subscription Management
-
Copy price from original Subscription during Subscription RenewalSummary: Hi All, We have a requirement where customer wants to copy the charges and adjustment from the original subscription and create a renewal subscription automatic…Abhishek Nirgudkar 23 views 2 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
-
Is there a way we can copy custom field information after performing Suspend/resume on a product?Summary: We have a custom field SalesPerson on subscription product level. When we suspend the product and resume it the SalesPerson field is blank. Content (required): …Noorfatima Inamdar 23 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
-
What would you like to know about Subscription ManagementContent As we start to ramp up Customer Connect webinar sessions over the next few months, we want to reach out to our users to see what you are most interested in learn… -
Control over the Renewed Subscription NumberingSummary: We have set up AutoNumbering of Subscriptions and when renewals are done we would like to control how those renewal subscription numbers are generated. For Rene…
-
If Covered Level field is missing from Products page then is there any option to hold the details.Summary: For Example, for 2 time a year maintenance which object will hold the details of the site visit? Coverage should hold it, but if coverage is not able to hold th…Rasika Sawant 57 views 4 comments 1 point Most recent by Sasikanth B S-Oracle Subscription Management
-
Renewal controls specified at Subscription are not workingSummary: We are implementing Subscription Management module and defined renewal template with few default value and overriding the values at Subscription Level i.e. Days…