Renewal
Discussion List
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How to set renewal Type value to Do Not Renew for Child items in Subscritption?Summary: Hi Team, We are working on a requirement , where we want to set Renewal Type (at product level) to "DO NOT RENEW" only for child Items. We have a parent child h… -
how to update and renew a subscription at the same time from the OM to SMC via payloadHi team, We have a requirement where the client wants to renew a subscription but also want to be able to update the subscription via a payload. We have separate request…
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How can we retrieve the historical data for subscription changes?We have a requirement to find the historical data for subscription. For example, If a PRODUCT LINE was amended 3 times, then how can we check what was the data in first …
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asset relationthipSummary: when adding covered level of Asset, choose serial. click on the icon of Asset relationship - we see the serial top level related assets (parent) and lower level…Adva 31 views 3 comments 0 points Most recent by Aravinth Arunachalam-Oracle Subscription Management
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How does Precedence work for Business Units in Subscription RulesSummary: How does the Precedence field work for Subscription rules. If the same Business unit is used with another Renewal Template and Subscription profile , how does s…
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Will the Subscription product status change from Closed to Expired if the end date has arrivedSummary: Hello Oracle Experts! We need a clarity on the Subscription Status of Closed & Expired, when the subscription is manually closed (Actions—> Close) then the stat…Lokesh_619 22 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Renewal of Subscription Based on Number of days before End Date at OSM LevelSummary: We want to pick the subscription for Auto-renewal based on subscription specific attribute and not Renewal Rules. Content (please ensure you mask any confidenti…Ashwin Sharma 21 views 1 comment 0 points Most recent by Andrei Ursachel-Support-Oracle Subscription Management
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Use of Free Form field in Edit Event Notification Rules and Templates SetSummary: Hello, A "Free-Form" message template would allow the sender to write a custom message tailored to the specific needs of the recipient or the situation, rather …Ankit Kumar Singh 11 views 2 comments 0 points Most recent by Ankit Kumar Singh Subscription Management
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Use case of sending mail to Sales Rep 30 days before expiry of subscriptionSummary: There is an use case to send remainder mails to Sales Rep , 30 days before the expiry of subscription. Is it possible to use Event Notification Rules and Templa…
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What are the privileges that count towards the metric for B91080I am trying to find a list of privileges that are counted for B91080 Oracle Fusion Enterprise Resource Planning for Self Service Cloud Service - Hosted Named User It is …
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Oracle Enterprise Contracts Vs Oracle Subscription Management CloudSummary Oracle Enterprise Contracts Vs Oracle Subscription Management CloudContent Dear Experts, Im a newbie to Cx Space and hence need some basic clarification. Can you…Sunil Dabekar 117 views 6 comments 2 points Most recent by Letícia Costa-Oracle Subscription Management -
Communication channel options in Renewal TemplatesSummary: Does anyone have any idea how the communication channel options work in the subscription renewal template? The Manual does not mention any point on how each of …Marcelo Soler 41 views 1 comment 0 points Most recent by Mariano Rodriguez-Oracle Subscription Management
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How to add multiple covered levels to multiple subscriptions.Summary: How to add multiple covered levels to multiple subscriptions. We have a requirement where we need to add multiple covered levels to more than one subscription a…Neelesh Varma 1 view 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Future dated termination of subscription product and renewalSummary: If a subscription product is going to be closed in a future date and this product is renewed before that date is reached and later the original line is terminat…
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Price Adjustments - CPQ and Subscription ManagementSummary: If you have the CPQ to Subscription Management flow and you want to make a price adjustment (e.g. for CPI increase or a yearly increase), do you make that chang…
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Create Subscription API action button on Service Request formSummary: Create Action Button in Application composer for Service request which create subscription in subscription management Content (please ensure you mask any confid…Muhammad Yahya 21 views 2 comments 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management -
How to find linkage between renewed subscription and older subscriptionSummary: For instance - Subscription number 123 is renewed to 456. How do we find to which subscription is subscription number 123 is renewed to ? (Can this be done thro…Neelesh Varma 31 views 4 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle Subscription Management
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Has any one integrated Subscription management cloud with Marketing Automations?Summary: Looking to understand, if anybody has integrated subscription management cloud with Marketing automation. Could you please help? Content (please ensure you mask…Prithvi Vallabha 1 view 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management -
Subscription Renewal - conversion date according to Renewed subscription Start DateSummary: How to set the conversion date for renewed subscription Content (please ensure you mask any confidential information): We are renewing subscription with Convers…Michal Shaked 21 views 1 comment 0 points Most recent by Andrei Tapu-Support-Oracle Subscription Management -
subcription management approval mechanismWe want to create internal approval mechanism for subscription in order for a person who create subscription the supervisor should approve the subscription and without t…Muhammad Yahya 1 view 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Subscription Product End Date & Closed Date , Is it start of the day (00:00:00) or end of the day?For example, the extended warranty subscription Product starts on 01-JAN-2024 and ends on 31-Dec-2024, with a covered asset. when the warranty coverage start? is it on 0…Pravin1Chaudhari 42 views 2 comments 0 points Most recent by Pravin1Chaudhari Subscription Management -
How can we renew on hold subscriptionsIs there a way we can renew the subscriptions which are put "On-Hold"?Anjani02 11 views 1 comment 0 points Most recent by Andrei Tapu-Support-Oracle Subscription Management
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Auto-renew subscriptions source/criteriaSummary: We have some subscriptions that need to have data fixes (to fix Subscription product end dates to co-term to a specific date). When we do these fixes, we curren…Raju Bhupatiraju 1 view 1 comment 0 points Most recent by Daniel Bossier-Oracle Subscription Management
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Bundling in the New OM to OSS FlowSummary: Hello! In the new flow from CPQ to OIC to OM to OSS per the link below, we were wondering if bundling was now available? Overview of Integrating Order Managemen…
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Bill to Contact Id and Ship to Contact Id not getting flow to AR InvoiceSummary: Bill to Contact Id and Ship to Contact Id not getting flow to AR Invoice Content (required): After the OSS Orders are created and sent to AR, the Invoice are no…Goopikrishnan Jayaraman-Oracle 131 views 15 comments 0 points Most recent by Jonatan Molossi Subscription Management -
Is there a way to perform credit check during contract renewal process?Summary: Client wants to perform a credit check on the customer while renewing the subscription and prevent activation of the renewed contract in case of credit failure.…Vamika Sharma 11 views 1 comment 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
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Is it possible to apply a renewal pricelist for the same item on a renewal subscription?Summary: Is there a way that the type of subscription (new vs renewal) can be used to designate one pricing strategy vs another? Content (please ensure you mask any conf…Vamika Sharma 11 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Enable Renewal RemindersSummary: We currently have renewal reminders setup to go out and have a renewal template that sets the "Enable Renewal Reminders" flag on all draft subscriptions that ar… -
Renewal Forever checkbox - New feature in 23A QuestionSummary: I have a few questions regarding the "Renewal Forever" feature: Is there comprehensive documentation available that explains how this feature operates? If we se…