Renewal
Discussion List
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How to check if a subscription has been renewed or notSummary: How to check if a subscription has been renewed or not Content (required): How to check if a subscription has been renewed or not Version (include the version y… -
How can we change the subscription number of a renewed subscription?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: We need to have the Original Subscription number with a …Víctor-Support-Oracle 13 views 1 comment 0 points Most recent by Víctor-Support-Oracle Subscription Management -
Reminder Process doesn't workSummary Subscription expired in 30 days are not picked upContent Hi, I set up the attached notification rule and template set, and assign it to the subscription rule. Wh…Adam Liu 29 views 6 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle Subscription Management -
Markup on autorenewal is not working for imported subscriptionsSummary: Hi All, We are using autorenewal process for subscriptions. We have imported subscriptions from legacy system without pricing data. Content (required): Renewal …Abhishek Nirgudkar 23 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management -
Contracts are not created in Active status if original contract has currency conversionSummary: Hi Team, We observed this behavior that renewed contract is not created in Active status when the original contract has the currency conversion and conversion r…Abhishek Nirgudkar 13 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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I want to sent email notification to subscription creator if there is any error while validating andSummary send email notification for validation error while validating subscription to subscription creatorContent I want to write condition in groovy script to sent emai…
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Copy price from original Subscription during Subscription RenewalSummary: Hi All, We have a requirement where customer wants to copy the charges and adjustment from the original subscription and create a renewal subscription automatic…Abhishek Nirgudkar 3 views 2 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
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Is there a way we can copy custom field information after performing Suspend/resume on a product?Summary: We have a custom field SalesPerson on subscription product level. When we suspend the product and resume it the SalesPerson field is blank. Content (required): …Noorfatima Inamdar 13 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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What would you like to know about Subscription ManagementContent As we start to ramp up Customer Connect webinar sessions over the next few months, we want to reach out to our users to see what you are most interested in learn… -
Control over the Renewed Subscription NumberingSummary: We have set up AutoNumbering of Subscriptions and when renewals are done we would like to control how those renewal subscription numbers are generated. For Rene…
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If Covered Level field is missing from Products page then is there any option to hold the details.Summary: For Example, for 2 time a year maintenance which object will hold the details of the site visit? Coverage should hold it, but if coverage is not able to hold th…Rasika Sawant 33 views 4 comments 1 point Most recent by Sasikanth B S-Oracle Subscription Management
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Renewal controls specified at Subscription are not workingSummary: We are implementing Subscription Management module and defined renewal template with few default value and overriding the values at Subscription Level i.e. Days…
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Price Adjustments - CPQ and Subscription ManagementSummary: If you have the CPQ to Subscription Management flow and you want to make a price adjustment (e.g. for CPI increase or a yearly increase), do you make that chang…
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How can we track usage for a contract which is still not billed to customer?Summary: The billing cycle is Quarterly. We want to know the usage in between quarter for the contracts. Is there any standard way to track it? Content (required): The c…
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Adding Custom fields on Renewal Template on SubscriptionSummary We want to add a custom field on renewal template. Is this possible?Content We want to add a custom field on renewal template. Is this possible?Hanna Jean 8 views 1 comment 0 points Most recent by Santosh Lingannagari-Oracle Subscription Management
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OSS_PRICING_APPLICATION profile option. Can pricing be brought from 3rd party application into OraclContent All, I see profile option : OSS_PRICING_APPLICATION that need to be set to bring pricing information from other 3rd party pricing application .However my questio…Rajasekhard 13 views 1 comment 0 points Most recent by Santosh Lingannagari-Oracle Subscription Management
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Notification email via event model groovySummary email sender '[email protected]'Content Hi, In the event model, I used the following code to send notification. boolean rslt=eventModel.applicationModule.getSu…
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Sales – Best Practices for Importing Subscription Contracts, 25 November 2020, 9 a.m. PT - Submit QuContent Submit your questions for the Sales – Best Practices for Importing Subscription Contracts session to have them answered during the live event. Post your question…
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New Bundle License ModelSummary Has anyone switched over to Oracle's new licensing bundle?Content Has anyone switched over to Oracle's new licensing bundles, can you share your experience? Than…
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Oracle Enterprise Contracts Vs Oracle Subscription Management CloudSummary Oracle Enterprise Contracts Vs Oracle Subscription Management CloudContent Dear Experts, Im a newbie to Cx Space and hence need some basic clarification. Can you… -
Integrations with Engagement Cloud B2B ServiceSummary Integrations with Engagement Cloud B2B ServiceContent Hi, I have following use case and I need certain clarifications on this 1.Oracle SR is logged based on an i…