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Importing Service Categories for multiple language — Cloud Customer Connect
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Importing Service Categories for multiple language

edited Apr 4, 2019 3:23PM in B2B Service


Importing Service Categories for multiple language


We understand Service categories support Translations from recent release. We would like to know, whether we can import multiple language categories using File import?  Apparently there are no fields for language in the import template.  

So, if we were to create category in English and other language,import it in English and then translate each category one by one?

Or if we were to create only non English language, shall we use the import for that language alone?  As the language has accented characters, will it pose any issues in future on any flow?

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