Configuration and Administration
Discussion List
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sandbox page composer structure pane is hidden for popups, how to add custom button on popupSummary: Hello team, we need to add custom button on popup using sandbox page composer. page composer structure pane is hidden on click of button which shows popup. plea… -
how to get the values from multiple rows selected in a table of fusion saas page through sandboxwhen user selects the multiple rows from search results of table in fusion screen, we need to fetch a column value of selected rows through custom button html and javasc…
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Processing Electronic Invoices through CMK (Format - ZugFeRd, XRechnung)Hi Connects, As part of implementation project of 'Processing Electronic Invoices through CMK' functionality for Germany and Malaysia country, we are taking following ap…Jiten Jataniya 26 views 1 comment 1 point Most recent by Jiten Jataniya Payables, Payments & Cash Management
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Can we restrict the visibility to Contacts based on Territory Assignment?Summary: No option to view the associated Territories at the Contact level, unlike Accounts. Content (please ensure you mask any confidential information): We are trying…
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Create Customer Statements Error: Identify incorrect email address in customer metadataSummary: Create Customer Statements ends with warning/error. The job log has no information to identify the error - it just shows rows and rows of the same message, as s…
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Generic work order auto populate timezone ( redwood)Summary: Greetings, On B2B fusion service New gen Generic work order page how Time zone can be auto-populated based on the Asset location address or contact address? We … -
Is it possible to create new/custom actionable infolets for FIN/SCM module ?We are trying to create an Custom Actionable Infolet, so that we can add actions (ex. Create, Submit PO/Requisition). But as off now there is only one option available f…
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The client has a specific requirement and seeks clarity on the capacity assessmentf Oracle Service Cloud to support the following needs: Onboarding 20,000 customers daily. 2. Serving a total of 1 million customers. 3. Handling a 10x increase in daily …
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how to use the pay-in-full option for more than one invoice for the same supplier?a customer has issue that when they navigate to to the invoice window and list invoices for a specific supplier, they attempt to select a couple of invoice and press the…Haia Ahmed 29 views 1 comment 0 points Most recent by Neha Garg-Oracle Payables, Payments & Cash Management
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Email Daily Quota by using object workflowSummary: Hi, i have a requirement to send massive email for email campaigns. I know i can use application composer and object workflow to achieve this Now, what would be…
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Define Custom Summary BoxesSummary: Create custom Summary Boxes to be displayed on the Overview page of Accounts and Contacts Content (required): I see a list of OOTB summary boxes we can add but … -
Service Home Page ExtensionSummary: I’m trying to add a metric card to the Service homepage using the sample code attached, but it isn’t working as expected. Could someone please guide me on how t…Prakash Dharamsodh 186 views 14 comments 0 points Most recent by Karyn Kurland-Oracle Fusion Service -
Can I create multiple item classes under root item class without product data hub license?I have a requirement, where I need an item auto numbering. It needs item class creation for each item class type. I have a question, can I create different item classes … -
Case management page is loading emptyHave enable the case Management and given the appropriate roles to the users, scheduled processes needed for the roles sync has also been done. However, still the case u… -
ERP Cloud Fusion DatabaseHi, i have a customer that is asking about Disaster Recovery with defined Recovery-Point Objectives (RPO) and Recovery-Time Objectives (RTO) for my erp cloud fusion data…Joseph Rodriguez 1 view 1 comment 0 points Most recent by Joseph Rodriguez Reporting and Analytics for ERP
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Show "Smart Action" bar in Details layoutSummary: Hi, I have a very specific simple question. Client doesn't like the Foldout panel (Overview) page - From the list page, they want to go to Details layout. For e…AparajitMalliJawaharBapu 15 views 1 comment 0 points Most recent by Edson Junior, Oracle Fusion Service
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How to add a Knowledge Article while composing a message in Redwood Service Center?Summary: In classic UI we have an option to Insert Knowledge Articles. How to perform the same action in Redwood Service Center. Below is the reference from Classic UI @… -
Reported by Field view conditionSummary: We have a requirement where "Reported by" field needs to be visible on HRHD Agent details form and other Agents forms like Edit, Copy. The fields is visible wit…Vicky Kothari-Oracle 24 views 2 comments 0 points Most recent by Vicky Kothari-Oracle Fusion Service
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How do I create a new user in a Cloud ERP pod from My Services?Summary: I am a My Services Administrator for Cloud ERP, and I need to create a new user in one of the pods. I don't have access to the pod itself, so I can't create it …RSongco 1 view 2 comments 0 points Most recent by Kishore Padala-Support-Oracle Applications Security -
[Oracle Fusion] TERM DATE BASIS - customizationHi all, I would like to know how to add more option in TERM DATES BASIS list of value. I would like to customize a new due date calculation base on PO date rather invoic…
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SR creation for End-customer in case they bought the product from DealerSummary: Creating a Service Request against the end-customer which was originally sold to them by Dealer. Failed to find Installed base Asset under end-customer account …Bhargav Nandanwar - Trinamix 33 views 2 comments 0 points Most recent by Bhargav Nandanwar - Trinamix Fusion Service
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How to Enable Team Panel on Service Request Details Layout?Summary: Hi, We are trying to enable a 'Team' panel on SR object detail layout in Next Gen UI. There is no Team Panel available in standard Panel container in the defaul… -
Getting Sign In option for Power BI Dashboard URLs embedded on Oracle Sales Cloud even SSO setupdoneSummary: When we try to embed Power BI dashboard URL on oracle sales cloud it is asking for Sign In option instead of opening the links directly since SSO setup is estab…Sukumaran Ayyaswamy 31 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales
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Change Contact-Layout that is used when Contacts are created by Service Requestswhen a contact is created via a service request that is created using the E-Mail integration this contact is created using the standard layout. We however use custom lay…
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Service Request object is not coming up in the Add Objects list of the CX Extension GeneratorI am trying to import the Service Request object along with some custom tabs created on SR object to the Redwood UI. But the Service Object is not getting displayed in t…
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Oracle fusion Service CTI Integration Implementation IssuesSummary: While Implementing the CTI Integration with third party we faced the below Issues and concerns. If anyone faced the same challenge or having insights on below c…
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set up visibility for queue based on business unitContent We want to modify the arrival page of the queue management for managers, the idea is that they can only see the queues that are related to their own business uni…SUUM Technologies 77 views 5 comments 2 points Most recent by Radhika Abhyankar-Support-Oracle Fusion Service -
Rename label from "Internal" to "Finance"Hi, We have a customer requirement to change "Internal help desk" wording to "Finance Help Desk" . I managed to find this document but this is not helpful. It would be g… -
Dynamic where clause in Value set based on form value in Oracle Service ModuleSummary: Dynamic where clause in Value set based on form value in Oracle Service Module We have requirement to create Table type value set where using Dynamic where clau…
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department LOV based on login employeeHi, We need to customize the dedpartment LOV based on the login employe department and we have a hierarchy defined in the application, we need to configure based on that…Nalsoft Pvt Ltd 21 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Fusion Service