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Oracle Engagement Cloud forever stuck fetching data and screenpop throwing errors

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edited Jul 11, 2019 2:40PM in Fusion Service 1 comment


Any config that requires to fetch a list of options is forever fetching data, I am unable to configure things that I need to configure


Hello, currently I have an issue where after trying to configure my toolbar's domain to be whitelisted for CORS the system got stuck fetching data, and I am unable to configure the other options that I need for my toolbar to access the REST api to create activities upon new channel interactions.

I also am running into issues with screenpop va startCommEvent api call throwing errors suddenly after have been working for a while. The error that gets thrown is "oracle.apps.crmCommon.salesParties.salesPartiesService.applicationModule.SalesPartyAMlmpl@28e73033 doesUserHaveSalesPriv : partyId value is mandatory oracle.apps.fnd.applcore.messages.FndMessagesUtil$FndMapResourceBundle". However a manual invocation of invokeScreenPop() works flawlessly. Thanks

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