Agent Login report - showing SSO logins when agent is not set up for SSO
Summary
adding the Login Method to the Agent Login report shows SSO for agents that don't have SSO set upContent
I did a copy of the Agent Login report and added the column Login Method from the user_trans table. When I run that, I show a bunch of agents as having logged in through SSO ('login based on SSO Session Token') when they are not set up with a profile that even allows SSO. I see other agents in the same report showing the 'local user name/password based login' item so it's correct for some users, but not others. We do have SSO on that interface and some logins through SSO are showing correctly. But I can't trust the report since
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