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What is the expected behavior for HR Specialist at the Manage Job Offer step?

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edited Sep 15, 2020 10:21PM in Recruiting, Opportunity Marketplace 9 comments

Summary

We are trying to determine if the workflow behavior is working as expected or if there may be a bug.

Content

Hi Experts!!

We are trying to get a definitive answer as far as the expected outcome of the Manage Job Offer workflow and the actions selected within.

Here is the brief test synopsis:

> When creating the internal candidate job offer we selected ‘Promotion’ as the action.

> Then we Extended, Accepted, and Moved to HR.

> Under Manage Job Offers, from the 3-dot (ellipsis) menu, we selected ‘Promotion’ again and it took us to the 'Assignment Change' workflow.

We believe this should go to the 'Promotion' workflow instead. However, this behavior makes a bit more sense considering 'Promotion' is typically a MSS workflow, whereas 'Assignment Change' is typically a catch-all HR workflow.

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