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PO FYI Approval notifications not printing any lines

Received Response
edited Nov 12, 2020 7:20AM in Purchasing 14 comments


Hi all,

We came across a very odd situation for which I already logged an SR as well.

Our PO Approval flow is the following:

  1. Start
  2. FYI notification to an Approval group
  3. If linked to PR: Auto-approve
  4. If not linked to PR: multiple other approval steps
  5. End

So in all cases the Approval group is receiving a FYI notification. However, when step 3 is invoked (Auto-approval), their FYI notification does not contain any lines (no information whatsoever, see example below).

I feared, and Oracle confirmed on the SR, that the auto-approval comes in too fast and already changed status of the PO to 'Open' before the FYI notification gets generated. Because this approval notification is using PO_LINES_DRAFT_ALL table, it can no longer fetch the information there.

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