PO FYI Approval notifications not printing any lines
We came across a very odd situation for which I already logged an SR as well.
Our PO Approval flow is the following:
- FYI notification to an Approval group
- If linked to PR: Auto-approve
- If not linked to PR: multiple other approval steps
So in all cases the Approval group is receiving a FYI notification. However, when step 3 is invoked (Auto-approval), their FYI notification does not contain any lines (no information whatsoever, see example below).
I feared, and Oracle confirmed on the SR, that the auto-approval comes in too fast and already changed status of the PO to 'Open' before the FYI notification gets generated. Because this approval notification is using PO_LINES_DRAFT_ALL table, it can no longer fetch the information there.