The FSA/HSA balance that the system is looking when processing a life event is not including retroes
Summary:
The FSA/HSA balance that the system is looking when processing a life event is not including retroes. How do we find the Balance name that the system is referring when it evaluates a life event and calculates the per pay period deductions for FSA/HSA. We need to identify the balance name and fix it to include the retro elements.
Content (required):
The FSA/HSA balance that the system is looking when processing a life event is not including retroes. How do we find the Balance name that the system is referring when it evaluates a life event and calculates the per pay period deductions for FSA/HSA. We need to identify the balance name and fix it to include the retro elements.