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Issue with deductions coming out on multiple checks — Cloud Customer Connect
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Issue with deductions coming out on multiple checks

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During project implementation, we found that 457b, medical, dental, etc. were coming out of all payments (regular and supplemental) even though it was configured only once per period. These are flat dollar deductions, so they should only come out from one payment.

The implementation partner suggested limiting the deductions to regular earnings only but then if an employee has supplemental earnings only the deductions would not be taken for that period. Our partner further proposed using payroll calculation fast formula to control the deduction frequency.

I only joined the company after implementation, but this seems very convoluted to me. What approach did other consumers take?

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