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Exception Handling — Cloud Customer Connect
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Exception Handling

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Hi,

As per our requirement, we have to invoke one webservice when the SR is created. We have written groovy in BeforeInsert trigger which is working fine. But we are facing the issue when the WS is down.

We want to show the error message to end user if the WS failed. When we used try catch, the SR creation process is stopped.

Is there a way to show message if any error occurs and continue the SR creation process when the user clicks Ok?

Thanks,

Mohan

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