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PO Encumbrances not removed when invoices paid

Accepted answer
edited Oct 18, 2023 1:32PM in Purchasing 2 comments


PO Encumbrances not removed when invoices paid

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A customer I support has raised an issue - they have found cases where, for example, say for PO ABC123, they can look in detail balances for the code combination on the PO distribution, for a Scenario Type of Actual.

Then against the same code combination, with a Scenario Type of Encumbrance, the same period activity value for the same period is listed.

However, the PO has been receipted, and the PO has had an invoice matched against it, and the invoice has been paid.

The customer runs these jobs routinely:

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