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Is there a way to block a chat via the IP address? — Cloud Customer Connect
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Is there a way to block a chat via the IP address?

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edited Oct 7, 2015 12:07PM in Communication Channels 7 comments

Content

Periodically we get people bombarding our Chat agents with inane comments preventing us from answering chats from customers who have valid reasons for contacting us.

My question is if we can block IP's. This was a feature of our previous chat product.

 

Any help would be gratefully received.

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