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Need to add additional fields while raising SR

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Hi,

I am trying to add DFFs on "New help desk Request" screen. We have redwood enabled for Help desk and need to know the steps to capture additional info while raising SRs.

The use case is : To create new job requisition we need to capture job/position related additional info like budgeting/Job evaluation details etc.

Any help on this would really be appreciated.

Thanks


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