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Segment Rule is not working as expected when the account rule has 2 mapping sets with same condition

edited Jul 15, 2024 4:36AM in Purchasing 8 comments

Hi All,

Segment Rule is not working as expected when the account rule has multiple mapping sets with same conditions (priority 1 and priority 2) . Only Priority 1 rule is getting triggered and when there is no mapping it wont go to Priority 2 rule, it gets skipped.

We have Segment rule for Cost Center, in that segment account rule has 2 mapping set rules (Rule 1 - Mapping set with Item category as Input, Rule 2 - Mapping set with Employee Charge Account as Input). When testing our TAB rules, we found both mapping set rules would work but not together, when made to work together whichever is priority 1 will work and Priority 2 will get skipped when there is not mapping in Priority 1.

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