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What is the functionality of Notification attributes on Contextual Journey

edited Jul 15, 2024 5:15PM in Journeys 2 comments

Summary:

Hi Team

I would like to understand the functionality of Notification attributes on Contextual Journey. We have below option and would like to know when a notification trigger saying Journey is completed and when notification will trigger Journey is Updated especially in case of contextual Journey.


When a employee clicks on done button in the task , HR's are getting notification saying Journey is completed . In case employee wants to update the submitted Journey task again , he/she is clicking on Re-open the task and updating the information and click on Done button again . In this case also HR's are getting notification as Completed only . But as per my understanding here in this case its an update so notification text should trigger like task is updated . As we have selected When task is update as yes .Please correct me if my understanding

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