How to export Chat Event Details (chat_events.data_str) programmatically (via API)?
Is there a way to export the ChatEvent Details programmatically? I looked up the REST API for Chat service
However, it does not expose the interface for fetching chat_event details which would include all message exchanges between the user and agent.
I know it's possible to manually export the report of ChatEventDetails but is there a way to do this programmatically (e.g. via API), so that chat details can be consumed or integrated by the third party script.