Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Expense Report detached few items from Credit Card when submitting

Summary:

Employee submitted an expense report for his credit card transactions. He submitted the items that came in from the credit card but somehow they detached when submitting. This caused them to stay as line items under his expenses and when coming over into AP it thought they were reimbursable transactions. Client did not pay him as he knew something was wrong.

But now because they were still in his expense module he submitted them now they are showing as credit card transactions. How do we correct the error one as the full report did contain correct items so it isn't as simple as voiding the invoice in AP as the other lines items do need to stay.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!