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Use of Oracle guided learning within HRHD

edited Dec 12, 2024 7:27PM in Oracle Guided Learning

Hello experts,

We have this requirement to have OGL functionality within Help desk module. Based on the category of SR we select - we are expecting a message to pop up instantly upon chosing a category from Oracle Guided learning saying that "please click this URL to download a form etc.. ".

By any chance can we acheive this on HRHD create SR screen. I know this functionality is available to use on other screen like home page but just wanted a confirmation if its avaibale for HRHD as well?

Thanks

Muskan

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