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Checking if contacts exist using an external list

Accepted answer
edited Aug 12, 2015 2:34PM in Reporting & Analytics for B2C Service 2 comments


I have an external list of contacts and I would like to find a way to run a report that used that list to look up the contacts in Right Now to see if they already exist. To prevent returning duplicates of contacts with the same last name for example I would need to use multiple fields e.g first and last and if possible maybe a third (i.e post code).

I understand I could do it the other way by exporting the whole contacts table and then using Excel to do a Vlookup but I can only seem to export 10k records at one time and would still be fiddly concating fields and comparing etc.

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