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Report column which has mathematical functions doesn't get refresh when data changes in an editor

edited Sep 19, 2018 5:20PM in Reporting & Analytics for B2C Service 3 comments

Content

I have report to show child record detail inside Incident workspace. Have enabled refresh report if data changes in editor. One of report column has calculative function (simple calculation, price * quantity). 


Now when I open any incident and try to add/update a new/existing child record and fill all detail, then all column of report within workspace get refreshed except the one which does calculation.


Am I missing something? Is this a bug? 


Is there any work around? I tried using _globalContext.AutomationContext.RunReport(REPORT_ID, filters, true). But it seems like it doesn’t look if report is opened within a workspace as in my case it always open report in new tab.

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