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How to Configure Stripe Code for Case Creation

edited Mar 25, 2025 11:18PM in Fusion Service

Summary:

As of 23C, the stripe code for case creation is defaulted to "ORA_SVC_CRM". So when a user creates a Case, the new Case is CRM case. If any customer wants to create Cases with different stripe then there are (3) three ways to set the stripe for case creation. 

  1. Page paramenter. Example:
    1. https://<your instance>/fscmUI/redwood/service/ec/container/case/create?StripeCd=ORA_SVC_HRHD
    2. https://<your instance>/fscmUI/redwood/service/ec/container/case/create?StripeCd=ORA_SVC_CRM
    3. https://<your instance>/fscmUI/redwood/service/ec/container/case/create?StripeCd=ORA_SVC_ISR
  2. Using groovy script in app composer

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