You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Does a custom report have a URL or other way to share it?

Received Response
edited Feb 14, 2018 6:45PM in Reporting & Analytics for B2C Service 8 comments


I am wondering if a custom report in OSC has a URL that identifies it, similar to the way documents in SharePoint Online have a distinct URL that one could share with others. 

We have developed a custom report for our agents and I am looking for ways to deliver it to them. Yes, it can be added to their Agent Dashboard, and that is one option for us. However, is it possible to insert a URL or something like that into an Outlook email that would link to and open this custom Oracle report? (And yes, assuming the recipient/viewer has the correct permissions to view it.)

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!