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Analytics/Reporting Functions With Examples

edited Sep 29, 2015 11:01AM in Reporting & Analytics for B2C Service 10 comments

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Hi,

I have been creating reports in the RightNow CX by using the functions but most of the times its hit & try because I can’t find list of all functions with their explanations & examples so if there is any such list of reference then kindly let me know.

It’s important for me to know what all is possible to achieve through these functions. Sometimes I understand the function & its use but not able to use it because there is no example which can help in understanding the syntax.

I have attached the functions I am referring too.

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