User Experience
Discussion List
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Option to download Redwood themeSummary: What is the possible option to download Redwood theme. We have a requirement to customize the them. Content (please ensure you mask any confidential information…Anoop K N 11 views 1 comment 0 points Most recent by Ramkishore Vasudevan-Oracle Oracle Guided Learning -
How to skip a step if a section is not visible during hire actionSummary: We are planning to implement Oracle Guided Learning process for HR actions and wanted to check if anyone has implemented guided learning for Hire an employee ac…
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OGL Widget missing post 24C upgradeSummary: We updated the AP ID and Host in the sandbox as well as checked CSP and the issue is still not resolved. Anyone else having the same error post 24C? Content (pl…THawkins_LGI 31 views 7 comments 0 points Most recent by Prakash Arumugapandian-Oracle Oracle Guided Learning -
SmartTips potentially blockedSummary: We have noticed that a particular Smart Tip we have created in OGL that is accessible to some users that access HCM through a Customer Site vs. one of our corpo…
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Can Oracle Guided Learning (OGL) slow down the page load time?Summary: On a recent SR call regarding Oracle Learning slow load times on Redwood, the Oracle rep commented on how many guides we have (as seen in the Networking tab of … -
What is the difference between Skip Approval and Auto approval in Approval Workflow?There are multiple options available in simplified rule configuration spreadsheet (Approvals via Spreadsheet) under the column Approval Routing for AP Invoice Approval. …
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How do I update the default theme on OGL assets?Summary: I've changed the default theme to one of the seeded themes within the OGL Console, under Settings > Themes. I am not seeing the change reflected on any of my me… -
Interrogation mark for some list of values with Oracle GuidesSummary: Hide interrogation mark for some list of values with Oracle guides to perform the list of value setup. Content (please ensure you mask any confidential informat…
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Is there a way to add an option to "Do not show again" to a Message guide?Summary: We are looking for a way to display an auto-loaded Message guide for a certain period of time, but give the end user the option to choose not to have the messag…Dustin Goldman 21 views 3 comments 1 point Most recent by Sachin.Kumar-Oracle Oracle Guided Learning
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OTM - WalkMe - Content Security Policy IssueSummary: I need help with the following request from a third party that is implementing a tool over the OTM layer in browsers, for our client: "I work with WalkMe, and w…Javier De Cunto 11 views 1 comment 0 points Most recent by Chris Supangat-Oracle Oracle Guided Learning
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Disable Save button in Emergency contact page if relationship is Spouse and DOB is blankSummary: We want to disable the Save button if relationship value is 'Spouse' and DOB is blank. We were able to make the Save button disable if relationship is 'Spouse' …
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Redirect the user from the Task List to the Process Step in OGLSummary: Hi, I have a scenario in which the user initiates the process guide and, after completing step 02, is directed to follow a task list consisting of several proce…
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Disable Element not workingSummary: We want to disable the "Resident Tax Address" in Address Type field. We checked disable element and invisible step but it is still allowing us to choose Residen…
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Should you limit the number of steps and modules covered in a Process Guide or Smart Tip Asset?Summary: Is there a suggested best practice to the number of tips/steps a developer should keep their Smart Tips or Process Guides under? Additionally, does a Smart Tip … -
OGL guides not working in JourneysSummary: Since moving to 23C, OGL guides that previously worked in Journeys (specifically a series of smart tips) have suddenly stopped working. Content (required): Rese… -
OGL step condition for checkboxSummary: I would like OGL to "disable" the Save and Close button when a user has selected 'Personal Expense' for the template type AND the 'Personal' checkbox under item…
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Is Visa Category extended lookup visible in New Hire PageSummary: I have create Extended lookup values for the Visa Type. These are visible in the Identification Info page, however , when hiring a new employee in the Visa and …Ananta_HCM 31 views 1 comment 0 points Most recent by Mihaela Cojocariu-Oracle Human Capital Management
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Input the Request Number into the Section of My MessagesSummary: Hello, the conversation number is different from the request number. This means you cannot make a connection to the ticket. Is it possible to integrate a field …Kim Baumgartner 1 view 1 comment 0 points Most recent by Chris Supangat-Oracle Oracle Guided Learning
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Smart tip information delay it's appearance on hover over under delay/time conditionSummary: We observed when using the time condition or delay steps in smart tip with setup to appear on 'hover over', it delays also the appearance of the contents or inf…Miles Purihin-Oracle 11 views 0 comments 0 points Started by Miles Purihin-Oracle Oracle Guided Learning
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Customise Redwood ThemeSummary: Has anyone found a way to customise the Redwood Theme to change colours, smart tip icons etc? We customised the Classic theme to change colours of the Help Pane…
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Raising an oracle SR to enable OGLSummary: Hello SMEs, Would like to seek your help, I am trying to raise an SR to enable the free OGL on our lower pods but I am not really sure as to the Service Type th…
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Oracle Guided LearningHi! I'm configuring a basic process guide in OGL. The first two steps work fine but then I am coming across this error moving onto the third. I've replicated the activat…Seline Yongeviz 41 views 3 comments 0 points Most recent by Chris Supangat-Oracle Oracle Guided Learning
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Smart Tip AnimationSummary: Hi, Is there a way to have animation on a smart tip stop once the smart tip has been hovered over? Content (required): It would be good to be able to alert user…Jonathan Bowen 51 views 5 comments 1 point Most recent by Chris Supangat-Oracle Oracle Guided Learning
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Can we hide OGL widget if there is no guided learning available for a user ?Summary: We have guided learning processes for HR's but none for employee or line manager at the moment. So, to avoid user raising questions about the OGL widget availab…
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How can I point a Guide to the OGL Widget?Summary: Hey. I'm trying to add a smart tip to the OGL widget itself, to draw user's attention to the functionality and show them how to use it. I have tried the steps h…Mohamed Aichouri 41 views 5 comments 0 points Most recent by Mohamed Aichouri Oracle Guided Learning -
OGL - adding a smart tip to the OGL widget for user awareness.Hey. I'm trying to add a smart tip to the OGL widget itself, to draw users attention to the functionality and how to use it. When I'm not in OGL editor I can see the wid…Seline Yongeviz 81 views 11 comments 0 points Most recent by David McDowell-Oracle Oracle Guided Learning
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Addition of a new Portfolio specialist Field in Oracle My Projects Page and Project Overview PageHi, We have received a new requirement from our client, who is seeking the addition of a new field named "Portfolio Specialist" on the Oracle Projects Page. This field s…
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How do you use Guided Learning to drive new feature adoption each quarter? Join the next webinar!Oracle provides a myriad of new features and elements in every new release, which fuels ongoing business success…and along with that comes the challenge of ongoing chang… -
Lookout for the latest series OGL Tips and Tricks webinars: Supporting your users at year endAs we come to the end of 2023, join our Oracle Customer Success Services product experts in this next installment of our OGL Tips and Tricks series as we share best prac…James Bingham-Wallis-Oracle 121 views 0 comments 1 point Started by James Bingham-Wallis-Oracle Oracle Guided Learning -
Is there a way you can select multiple elements on a page that'll show the same smart tip? (see pic)Summary: I need the tool tip in the picture to appear if the user hovers over any pencil icon on the page, not just the top one. Is there a way I can do that? Content (r…Samantha Allen 51 views 3 comments 1 point Most recent by Tumi Seitlhamo-Oracle Oracle Guided Learning