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Establish Sessions Error REST API — Cloud Customer Connect
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Establish Sessions Error REST API

Accepted answer
edited Apr 15, 2020 12:10PM in Communication Channels 2 comments


Cannot set contact email, name etc...


I am trying to create a chat using REST API. When initiating a chat through establishSession endpoint, I have give details as shown  

 "sessionInformation": {
 "emailAddress" : "[email protected]", 
 "firstName" : "John",
 "lastName": "Smith", 
 "question" : "Refunds Issues"

But it is showing an error like given below. Is there any solution.

"title": "An attempt to write a resource failed",
    "status": 400,
    "detail": "A problem setting a property was encountered: not an object; EstablishSession.SessionInformation",
"o:errorCode": "OSC-CREST-00006"

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