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Email not creating Incident

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in Communication Channels 1 comment

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Hi,

When we send multiple emails from the same sender to the same mailbox continuously. After some time the Incident creation stops and there is no response from the mailbox. Is there any configuration setup that is stopping this from happening?

Version (include the version you are using, if applicable):

Oracle Service Cloud 22A

Code Snippet (add any code snippets that support your topic, if applicable):

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