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Redwood Clarification Needed — Cloud Customer Connect
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Redwood Clarification Needed

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Summary:

How do I know if our Journeys is on Redwood? It was my understanding that Journeys was on Redwood, but in working on testing for 24A the Redwood related items do not appear to be functioning correctly. For example, Payment Methods Region Supported as Embedded Application Task in Journeys, when we go to configure a new task, we see the new option to select “Embedded Application Task”, but we do not see “Payment Methods” in the drop-down menu.

We are wondering if Journeys is on Redwood but because the rest of our organization is not (like HR Core/Payroll) that is why “Payment Methods” is not showing as an option for us.

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