Tip
Discussion List
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How to skip a step if a section is not visible during hire actionSummary: We are planning to implement Oracle Guided Learning process for HR actions and wanted to check if anyone has implemented guided learning for Hire an employee ac…
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How do I update the default theme on OGL assets?Summary: I've changed the default theme to one of the seeded themes within the OGL Console, under Settings > Themes. I am not seeing the change reflected on any of my me…
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Interrogation mark for some list of values with Oracle GuidesSummary: Hide interrogation mark for some list of values with Oracle guides to perform the list of value setup. Content (please ensure you mask any confidential informat…
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Finding the right pageSummary: I have a smart tip I am trying to put on the performance and competency page on the feedback tile but it shows at the same place on other pages like the persona…
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Can OGL halt a step or process based on whether or not a field has been filled/verified?We are in the process of building OGL assets. Currently, our vendor uses "validations" to halt a process until a particular field is filled in correctly. For example, a …
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Next Button doesn't appear in Smart TipI created new custom smart tip in OGL and the next button doesn't appear despite clicking the checkbox. Is there anything we are missing here?
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Launching a Process Guide from a linkSummary: I'm trying to figure out if there is a way of creating a link that will launch a specific OGL guide when clicked. This would be really helpful when directing pe…
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Disable Save button in Emergency contact page if relationship is Spouse and DOB is blankSummary: We want to disable the Save button if relationship value is 'Spouse' and DOB is blank. We were able to make the Save button disable if relationship is 'Spouse' …
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Disable Element not workingSummary: We want to disable the "Resident Tax Address" in Address Type field. We checked disable element and invisible step but it is still allowing us to choose Residen…
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Announcing the OGL Masterclass series starting in September 2024Starting in September please join our OGL experts, running a series of OGL masterclasses. All session can be found on the OGL events page:James Bingham-Wallis-Oracle 53 views 0 comments 2 points Started by James Bingham-Wallis-Oracle Oracle Guided Learning
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OGL step condition for checkboxSummary: I would like OGL to "disable" the Save and Close button when a user has selected 'Personal Expense' for the template type AND the 'Personal' checkbox under item…
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Input the Request Number into the Section of My MessagesSummary: Hello, the conversation number is different from the request number. This means you cannot make a connection to the ticket. Is it possible to integrate a field …Kim Baumgartner 1 view 1 comment 0 points Most recent by Chris Supangat-Oracle Oracle Guided Learning
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Smart tip information delay it's appearance on hover over under delay/time conditionSummary: We observed when using the time condition or delay steps in smart tip with setup to appear on 'hover over', it delays also the appearance of the contents or inf…Miles Purihin-Oracle 12 views 0 comments 0 points Started by Miles Purihin-Oracle Oracle Guided Learning
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Ability to search work orders by Planning DFFSummary: We are leveraging Planning DFF in Manage work order, but there is requirement from our client for having the ability to search by DFFs from Manage Work Orders o…
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Welcome to the Oracle Guided Learning Forum!Content Use this as a place to connect with Oracle Guided Learning (OGL) product experts and other users. We encourage you to pose questions and share your knowledge, be…Amkumar-Oracle 622 views 20 comments 11 points Most recent by Khanh Nguyen-Oracle Oracle Guided Learning
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Raising an oracle SR to enable OGLSummary: Hello SMEs, Would like to seek your help, I am trying to raise an SR to enable the free OGL on our lower pods but I am not really sure as to the Service Type th…
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Oracle Guided LearningHi! I'm configuring a basic process guide in OGL. The first two steps work fine but then I am coming across this error moving onto the third. I've replicated the activat…Seline Yongeviz 41 views 3 comments 0 points Most recent by Chris Supangat-Oracle Oracle Guided Learning
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Smart Tips EverywhereSince 24A has been applied to our non prods we are discovering My Oracle Support Smart Tips Everywhere. Even for our standard user access. How do we deactivate these?Rebecca Hawker 71 views 5 comments 0 points Most recent by Ramkishore Vasudevan-Oracle Oracle Guided Learning
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Smart Tip AnimationSummary: Hi, Is there a way to have animation on a smart tip stop once the smart tip has been hovered over? Content (required): It would be good to be able to alert user…Jonathan Bowen 51 views 5 comments 1 point Most recent by Chris Supangat-Oracle Oracle Guided Learning
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1How do you display Oracle Guided Learning content based on Legislative Group?Summary: We have the need to show different tips on the Payment Methods screen based on a person's legislative group they are tied to, similar to how design studio and a…Steve Jordan 22 views 2 comments 1 point Most recent by Chris Supangat-Oracle Oracle Guided Learning
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How can I point a Guide to the OGL Widget?Summary: Hey. I'm trying to add a smart tip to the OGL widget itself, to draw user's attention to the functionality and show them how to use it. I have tried the steps h…Mohamed Aichouri 42 views 5 comments 0 points Most recent by Mohamed Aichouri Oracle Guided Learning
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OGL - adding a smart tip to the OGL widget for user awareness.Hey. I'm trying to add a smart tip to the OGL widget itself, to draw users attention to the functionality and how to use it. When I'm not in OGL editor I can see the wid…Seline Yongeviz 81 views 11 comments 0 points Most recent by David McDowell-Oracle Oracle Guided Learning
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How to Audit User Integration Activity in Fusion Cloud ERPSummary: I need your guidance/ suggestions here. A cloud customer is using generic user for the conversion activities where multiple people log with the same user accoun…Sivaprasad Puligadda-Oracle 42 views 1 comment 0 points Most recent by Lakshmi A-Oracle Oracle Guided Learning
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Dynamic smart tip based on the value selected from drop down list of a fieldSummary: How to create dynamic smart tip based on the value selected from drop down list of a field. For example: If we take the Job field having drop down values (Sales…Swarnalatha Bhogolu 51 views 1 comment 0 points Most recent by Ashutosh_Sahu-Oracle Oracle Guided Learning
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Any ideas how to have a Message show once a day?Summary: There is a request to have a pop up Message display once a day. How can I configure a Message to show once a day? Content (required): I am able to show a messag…
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How to create Multi smart tipsSummary: Hi team, I watched video available on OGL that talks about "Creating a Smart Tip". It gives reference to creating multi smart tips for same page, but doesn't te…
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Oracle Guided Leaning - General QuestionHello Expertise, we would like to purchase the OGL for our organization, I've questions in my mind I want to know whether it can be done or not, please find below: if we…Mohamed Yousif Mohamed Gadalla 82 views 10 comments 0 points Most recent by Ashutosh_Sahu-Oracle Oracle Guided Learning
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How are other businesses managing removal of roles for colleagues who move teams?Summary: Interested in how other businesses manage the removal of roles for colleagues who departments. Content (required): I'm looking to understand how other businesse…
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GOP - Is there a way to design GOP setups so that any ordered item gets sourced across business unitLooking out for recommendation to enable the GOP setups to handle below business case scenario: 1) If an order is placed for BU1, the item should be first sourced from i…
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Global Company Looking to Speak with Oracle Customers about Journeys Implementation ExperianceSummary: Looking to get Journeys Implementation Insight Content (required): Hello, we are a global company of 60K+ employees and are looking to ask some questions of oth…