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Why the date format is differing while reporting a life event?

edited Jul 5, 2024 12:23PM in Benefits 2 comments

Summary:

The date format while reporting a life event is differing from place to place. While reporting the life event, it is considering ‘MM/DD/YYYY’ format. Once the life event is created, on the confirmation pop-up, it is displaying as ‘YYYY-MM-DD’. Is there any way to have it consistent at all the places.

Report a life event


If you see the date format here, it is in the format of ‘MM-DD-YYYY’

Upon clicking on Continue, the format on Confirmation page is ‘YYYY-MM-DD’

Client is expecting the format to be consistent in both the places. Can you please let us know if there is any such way to do so.

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