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The participation evaluation process can't evaluate this life event (for Administrative Schedule) — Cloud Customer Connect
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The participation evaluation process can't evaluate this life event (for Administrative Schedule)

Accepted answer
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edited Apr 29, 2021 3:09PM in Benefits 3 comments

Summary

We got an error message when we run the Evaluate Schedule Event Participation

Content

Dear Team,

We encountered the below error message 

Supplied Mode : C  BEN_92145_MODE_LE_DIFFER  The participation evaluation process can't evaluate this life event.

 

We have added a scheduled Administrative enrollment at the Program and Plan Level. The plan does not have an option.

Enrollment Start Date : Apr/29/2021

Enrollment End Date : Apr/30/2021

The Log information below

I:l_effective_date:chardate: 2021-04-29

I:l_lf_evt_ocrd_dt:chardate: 2021-04-29

Runtime Parameters

------------------

Run Mode                   :Scheduled

Validation Mode                         :No

Benefit Action ID                       :308076

Effective Date                          :29/04/2021

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