Category 42
Discussion List
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Not able to fetch all customer records using ".setMaxFetchSize()" from groovySummary: Trying to fetch all the 'Customer' Accounts in CRM using Groovy. Content (please ensure you mask any confidential information): We are trying to fetch all the '… -
Encountering "Remote Region error #3" when trying to access Configure Adaptive SearchHello, We are encountering this error when trying to access Configure Adaptive Search. Unable to retrieve content. Additional information for "Remote Region error #3": T…
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setSortBy function is not working as expected at object function levelSummary: We used the setSortBy() function in object function to sort the data of child object, but that data is not coming in sorting sequence. Always it's considering t… -
Does Guided process support branching?Summary: I was working on the Guided process page template for Oracle Fusion Service and got a question whether instead of going through each Guided process steps sequen…
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Connect to API in SandboxIs it possible to connect to a specific sandbox with REST calls? I couldn't find a clear description in the documentation. So for example we have sandbox A which sends a…
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New extensible Hierarchy ViewerSummary: Need documentation on extensible hierarchy viewer Content (required): The Whats's new 23B documentation mentions a new extensible hierarchy viewer and refers to… -
What permissions or privileges are required to make a REST request for a custom objectSummary: I neet make REST Request for Custom Object in Oracle Fusion Content (please ensure you mask any confidential information): I've created a custom object called X…
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Is it possible to call the standard attachment form FNDATTCH from SALES ORDER to PURCHASE ORDER ?Oracle EBS R12 The requirement is to view the attachments in PO and JOB which are attached in SO. In view attachments in PO, only long text is visible not any other file…
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Mask data because of GDPRSummary: We need to mask data of contacts because of GDPR (standard and custom fields). We have seen the data masking, but it is for the environment refresh. How could w…
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What is a "Setup User" in Oracle Engagement Cloud? (to set up Redwood version of OEC Outlook plugin)Summary: We're attempting to follow instructions from Oracle to upgrade to a newer version of an Oracle plugin in Outlook that creates contacts in Oracle Engagement Clou…Dave Greene 22 views 2 comments 0 points Most recent by Carmen, User Assistance Oracle CX-Oracle Sales -
Redwood-How to add dynamic mashup url with dynamic parameters in redwood in oracle sales cloud.Hi team, Our requirement is pass dynamic url with parameters in redwood. Dynamic URL(contact360) is consist of partynumber(from contact object) , branch(resource object)…
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CX Solution Overview Demos this week on December 11th & 12th!!Register today for our CX Solution Engineering led Solution Overview Demos this week on December 11th & 12th across our Marketing & Sales Unification, Revenue Transforma… -
How to change number format to remove spacesHello, I would like to remove the spaces in the number format of CX Sales: Ex: I have 2 999. I would like to have 2999. I can choose among multiple number formats (in Ge…Justine BONDIL - Oracle-Oracle 35 views 2 comments 0 points Most recent by Justine BONDIL - Oracle-Oracle Sales
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Opportunity Assessments with Multiple Question Groups Not Displaying All QuestionsSummary: We are testing an opportunity assessment with 20 questions and multiple field groups. When filling out the assessment, only 17 out of 20 of the questions are vi… -
Performance Issues for Agents with Restricted PrivilegesHi experts, We have observed that agents with specific roles and restricted privileges experience increased loading times and reduced performance while using the Sales a…
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Create Appointments using RoutinesSummary: Hi, Is there any way to create Appointments as well using Routines? I know that we can create Tasks but creating Appointments is a very valid business case. Con… -
How to send only one email notification to manager for leads unqualified for 30 daysSummary: We have a requirement to send email notification to manager if lead remains in unqualified status for 30 days after creation. We have tried using Routines and o…
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Integration between eloqua and sales for contactsSummary: Eloqua automatically logs a contact's interactions. To retrieve the interaction data from contacts in Eloqua, is there an OOTB integration or do we need to crea…Shiva Kumar Bandaru 11 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Sales
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Can we open the Deep Link for Qoute (CPQ) as separate window not within the frame of CX App?Summary: Currently, we are using the Deep Link for Quote based on this document "https://docs.oracle.com/en/cloud/saas/sales/oasal/configure-deep-links-for-workspace.htm…
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How can I check if the owner of an account is in the territory through groovy script?Currently, In Oracle CX Sales, I have a custom DCL field named 'Secondary Owner'. This field is linked to the Resource object. When a resource is selected in the DCL, a …
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How to hide/throw an error when we have a particular value for an Identifier type?Hello Team, Is there a way to hide a certain identifier type from CDM UI? or else is it possible to throw an error if we select a particular identifier type? For Example…Harshini Amancha 12 views 1 comment 0 points Most recent by Umamaheswarareddy Ambati-Support-Oracle Sales
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How to parse error body in REST API call with Groovy?Summary: Good afternoon. Hope you can help me out. We have a Groovy script in our Fusion environment that sends a REST call. Once in a while we will receive an error fro…
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Official release to migrate to Redwood SalesSummary: When do we officially have to migrate to Redwood Sales? Release? Date? Content (please ensure you mask any confidential information): Version (include the versi…
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Create DCL on Opportunity from Custom ObjectSummary: We have a custom text field on a custom object called Premise. We would like to create a DCL on the Opportunity object where the user could select values from t…
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Unable to add Team Members in Opportunity from redwood UII am trying to add Team members in Opportunity from redwood screen, but unable to add as users are not visible in the LOV Upon inspect found issue with below API For the…
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Configuring Field Trigger on HelpDesk CloudSummary: Field Triggers not working in Redwood, to dynamically update a dependent field on Tab out of a field in Create Service Request page. 1.Added Severity field in C…
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access group Object rule previous records Oracle Sales CloudSummary: Hello! We have created custom access groups for sales leads and opportunities. We have created the object rule for each entity. We noticed that the rules are no…
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How to alphabetical order the list of values at the moment to cancel sales order line?When I try to cancel sales order line I can see the list of values without order in the field "Cancellation Reason". How to alphabetical order the list of values in this…
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How can assign the lead to the owner auto depends on the rule based assignmentHow can assign the lead to the owner auto depends on the rule based assignment and need to do that for some leads depends on not all the rule will have to achieve this n…