Integration
Discussion List
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Custom bell notification in Oracle ERPHello, Oracle is providing below REST API for creating custom bell notification on Fusion: POST - /fscmRestApi/resources/11.13.18.05/atkPopupItems We need to build a not…
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Using CustomerAccountService for Bulk dataIssue: oracle fusion sends AR invoice to all the contacts who has BILL TO role responsibility under the customer account. which is not needed as our business function, s…
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Integrating Fusion field Service Work order attachment with OFSCSummary: We want to integrate Oracle Fusion Field Service work order attachments with Oracle Field Service Cloud (OFSC). Our call center team creates work orders and sha…
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How to get the status and log file for a child ess job using websericves.Summary: Hello, Team. Greetings for the day We have a requirement to send out the log file of a failed ess job, but in our case, the actual error log file is generated a…Sameer Malhotra 183 views 1 comment 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service
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how to use processPaymentCard function in CreditCard soap serviceSummary: Im currently trying to use the operation below to create a new credit card for a customer. Service WSDL URL: https://servername/fscmService/CreditCardService?WS…
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ESS API to submit job or retrieve job output in non-default formatI am looking for a way to retreive a non-default formatted output for an ESS job through an API. I need to submit the actual parent ESS job that runs the BI report for t…Grant Abbondanza 21 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Reporting & Analytics for Fusion Service
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Credit Card Webservices in Oracle FusionJust want to ask if we have APIs in Fusion for the following functions. create a new Credit Card Token in Fusion create a credit card payment in Fusion
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Unable to update item of a specific organization via REST PATCH request.We have items which are currently master controlled and are made available across multiple organizations(Both master and other child orgs). The itemId is same across all…
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Oracle Retail POS - xStore needs to access (Input / Output) the ERP dataOracle Retail POS - xStore needs to access (Input / Output) the ERP data Where can I find reference Document for related APIs?
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"Attachment1":"FAILED" Error While attaching document on Payment using SOAP API(With cleared status)We have a requirement to attach a PDF document to "Cleared Payment" using the SOAP API (localdomain/fscmService/ErpObjectAttachmentService). While trying to execute this…
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With Fusion REST APIs is there a way to 'describe' a child resource without requiring parent Id ?Of course the approach is https://{{host}}/{{apiEndpoint}}/{{parentResource}}/{{parentId}}/child/{{childResource}}/describe However, this requires there to be an instanc…
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Resolution due date on OFSC work orderSummary: In our implementation, we dont have the enterprise contract module and instead utilize subscription management. Currently, in defining SLAs for work in OFSC act…
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Error integrating to Integration Cloud REST Web Service.Summary Receiving error executing GET method using custom Integration Cloud Web ServiceContent Hi All, We registered a custom Integration Cloud REST Web Service in Engag…
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Unable to create Work Order: Work Order Area is Grayed outSummary Unable to create Work Order: Work Order Area is Grayed outContent Hello Experts! We integrated B2B Service & Field Service. The configuration was a success howev…
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ErpIntegrationService exportBulkData - retry tag element when the callback URL servicefails with 500Hi, Issue: We are submitting the ErpIntegrationService webservice's exportBulkData operation to submit an ESS job in fusion and also providing a non-oracle service URL u…
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How to integrate Oracle CX with Five9 call center applicationSummary: How to integrate Oracle CX with Five9 call center application Content (please ensure you mask any confidential information): We want to understand if there is a…
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philippines localizationSummary: Hi everyone, please give an insight of how capable fusion is on Philippines localization? in Support I could see NetSuit is capable, please let us know about fu…
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Need to get DFFs data to be populated from AMEX in ExpensesWhile getting data from Amex into oracle, there are few fields that populated from amex namely merchant name, ticket number. We have created DFFs for some more informati…
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How to convert String to JSONSummary: How to convert String to JSON Content : Customer is not able to use JsonSlurper() method as they need to convert string to json. Please help to find a better wa…Bodhisattwa Mukherjee-Oracle 1 view 1 comment 0 points Most recent by mai fukumura-support-Oracle Fusion Service
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How to show Account level notes on service request pageWe need to display account-level notes on the B2B service request page for the call center team to review the process or information shared by the customer on the accoun…
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Is it possible to automatically identify duplicate cases in Case ManagementSummary: Our client has a requirement where they want their system to be able to easily identify a duplicate case within case management. For example, if there are two c…
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Can you integrate other systems with Case Management?Summary: I have a question around if it's possible to integrate other systems with case management? For example, if my client has another intake system and they want to …
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Does Oracle Cloud Case Management have the ability to integrate with Microsoft Teams?Summary: HR Help Desk and Case Management are very similar in terms of configuration and setup so I was curious if the ability to inegrate with Microsoft Teams is availa…
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1Does Computer Telephony Integration (CTI) exist for Case Management?Summary: CTI is available in the classic UI for HR Help Desk and is on the roadmap for Next Gen HelpDesk so I am curious if this capability is possible with the case man…
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Customer wants to select Order Number and Lines when creating Service Request.Summary: Dear team, We have a requirement that the customer wants to select Sales Order Number and Order Lines when creating a Service Request. We are not able to access…
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How to Migrate the Translated Lookup values from one instance to other?Hi Team, We have created the customer lookup which has 2500 records, we translated those values using the translate icon, and after translating the values we can see in …
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Send e-mail to third person via VBCS or OIC.We need to send e-mail to third person via VBCS or OIC (whichever works as per our requirement) and would like to change from address (sender mail address) to our liking…
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IVR recommendation for B2B CTIDoes anyone have any recommendation for which IVR to be used with B2B CTI ?
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Transfer call via fusion CTI MCA Api to outside call centerOnce the call routed to fusion via CTI MCA Api and agent is handling the call, can the agent then transfer the call to another call center outside of fusion?
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Web services Limits in Oracle FusionHi, Anyone knows if exist an information of limits for web services in Oracle cloud fusion, like limit of requests in REST or SOAP web services in oracle documentation? …