Intelligent Advisor for Fusion Service
Discussion List
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Tools/Skills needed for customer facing business web wizardContent Hi all. Since the Oracle Service Cloud is so big I have a general question about the skill sets and tools that are needed to to provide a solution for a particul… -
Is it possible to read or write attribute which is holding more than one instance from OPA using APIContent Is it possible to read or write attributes from OPA using API. Here the Scenario is we are having an Entity holding more than one instance of an attribute where …
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Dealer should have visibility to all vehicle data irrespective of whether contact-vehicle...Content Requirement : Dealer should have visibility to all vehicle data irrespective of whether contact-vehicle association exist or not. Expected Data flow: From Oracle…
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Image mapping in Interview screenContent Is it possible to apply image mapping in interview screen...ie. if I click on one part of image then OPM should connect to one screen and if I click on another p…
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wlst execution did not succeedContent Hello! Sir/Madam Please help me to resolve attached error : I installed: * MySQL-installer-community-5.7.21.0 * jdk1.8.0_151 * OPA 12.2.10 (18A release) * WebLog…
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Setting date range as an inputContent Was looking through the documentation to determine if it was possible to set a condition of a date falling in between a range of one date and another. Any input …
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How to call API inside the OPA RuleScript ?Content Queries : is it possible to call API inside the OPA Rulescript ? if yes then here is our requirement : We integrated OPA with External system(Oracle service clou…
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How to enable Rule Script in our OPA??Content How to Enable Rule Script in our OPA as we have some business requirements with Rule script.Here the Scenario is we are having Entity holding more than one insta…
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Can we fetch value from OSC to OPA For unrelated Contact Object fields?Content We have to map 1:1 relationship mapping between OPA Attributes and OSC Fields.So my question here is even if we map the 1:1 field mapping between OSC and OPA can…
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Read or write attributes from OPA using JavaScriptContent Is it possible to read or write attributes from OPA using JavaScript. Here the Scenario is we are having Entity holding more than one instance of an attribute wh…
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Attachments in opaContent Hi all, I have a requirement where I need to attach a document in opa using an attachment control. When I submit the interview, the attachment should be saved in…
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error saving contact:check that you have provided a valid email address that is not in use by...Content Hi Guys, Has anyone ever experienced this error on the Customer portal after logging in and accessing the interview? See screenshot attached. Regards, Sylvia
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Load data of a particular Incident in OPA Customer Portal InterviewContent I have an OPA interview deployed in customer portal. Based on mapping settings, the interview can be accessed only by logged-in contacts. And, I'm trying to load…
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Distinguishing multiple attachmentsContent I have a requirement to attach multiple files to an interview, very similar to Karthik Jayachandran's question http://communities.rightnow.com/comment/78632 The …
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Error while trying to Deploy OPA Hub on Local ServerContent Hey Guys I am currently trying to setup the OPA Private Cloud on my local system so I can get some practice in. The problem is that whenever I try to install the…
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How to attach 5 required document in OPA interview page ?Content REQUIREMENT : We have requirement to attach 5 document in same screen and those 5 documents are mandatory . In a single upload control we can attach 5 document b…
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Review attachments for OSC objectsContent I understand that there is no data mapping in from the attachment table from OSC for standard or custom objects. I have a requirement to download and review atta…
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How to set value for a field even when the field is read only ?Content Requirement: Based on the “Rental unit” field value, we have to set value for the field “Kpp Ext coverage” and then we have to make “Kpp Ext coverage” field read…
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On click of link can we search/lookup for values from a pop up/redirect page and add that value as..Content Requirement : we have a job code field and side by we have jobcode link to get details for jobcode . so while click on job code link that should pop up/redirect …
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OPA Mobile and OSC IncidentsContent Hello, I am creating an OPA Mobile application that will be used by our inspectors to obtain property access permission from a landowner. If the land owner appro… -
How do I allow a logged in user to have more than one OPA interview active?Content Hello, We have a situation where consultants may be sending applications for grants for many different clients. The consultants would need to be filling in grant…
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Car Duty Calculation ErrorsContent Hi, I am facing a challenge on my OPA Project, when i deploy the project, the only Models that are calculating and displaying results are the following tables in…
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How to able OPA Workspace controlContent Hi everyone, I am trying to use OPA Cloud with RN desktop but I can't see Policy Automation control in my workspaces. How I can show OPA workspace control in the…
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Map entity instances to service cloud fields?Content Hi, wondering if someone can point me in the right direction. I have an interview that lets users choose 2 options that have 3 fields (a, b and c) then (A1, b1 a…
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LIVE ONLINE EVENT - Hear from Ministry of Justice and HM Revenue and Custom about their success withContent Please join us to celebrate Oracle Policy Automation (OPA) successes over the past 10 years! We have two special guests from the Ministry of Justice and HM Reven… -
markDirtyImmediate ErrorContent Hi there I have saved a test case and on resume the debugger is displaying "Something wrong in markDirtyImmediate" and showing no further info about the error. T…
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Problem integrating 17D to Service Cloud August 2017Content Hi there Have just set up integration OPA to OSC via Config Assistant, have the green tick, and normally things work swimmingly. However, any interview embedded …
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OPA-OsvC configurationContent Hi all, I have a requirement where I have the opa interviews embedded into the article of service cloud. Now, I need to track the progress of the interview sessi…
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Read Only Inputs (17D)Content Hello Is it possible to change the style of a read only input? I would like to make the background darker, and (if possible) disable the ability to put the curso…
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Set Service Cloud Incident "Category" fieldContent Hello- I am trying to set the "Category" field on an incident object in Oracle Service CLoud based on a user selection in the interview. Is there a way to write …