Benefits Other
Discussion List
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added Manually life event is not appearing in the Life Events dashboardWe have a Transfer life event that was added manually; however, it is not appearing in the summary section of the Life Events dashboard. Additionally, some other manuall… -
What could be preventing this coverage start date formula from being invoked?Summary: Our Enrollment Coverage Start Date fast formula is not being invoked Content (please ensure you mask any confidential information): When tested independently of…
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Voluntary Deductions not reflecting in payslipSummary: We have created benefit plans and added the input value as well as element on the Rate. We are not able to reflect the deductions in payslip. Content (please en…
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Error when Evaluating Life Event - Termination (PAY-1635003Summary: Hello, Encountered the error below when trying to Evaluate back dated Termination Life Event. Resignation is 10/1/2024 What might be possible reason for this? T…
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Loan recovery element creation based on Approval date condition in ICPSummary: Here is my requirements in Fusion Payroll: If employee's loan request(ICP) is approved after 15th of the month, then payment element immediately generated, but …
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How do you back out two open enrollment eventsSummary: I ran the Evaluate Scheduled Event Participation and I thought I ran for each program but it pulled in both so I have one OE event in Detected with an error log…
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How to edit 'delete' button in benefits employee self service -before you enrollSummary: Content (please ensure you mask any confidential information):How to edit 'delete' button in benefits employee self service -before you enroll Version (include …
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How to enable multiple assignments for benefit relationshipSummary: We are rehiring a retiree into a non benefit eligible role. Therefore, we need to change their benefit relationship assignment to their original role they retir…
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Benefits: Can document upload in benefit program be made mandatory only to specific employees?Summary: Hello, Our client has a benefit program in which there are document uploads configured. Usually, each year during the open period, there is automatic renewal. T…
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Which Ben Admin processes invoke which formula types?Summary: We need a cross-reference of which Ben Admin process invokes which formula types Content (please ensure you mask any confidential information): Since we no long…
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When we navigate to Agent Teams → MSHS Benefit Advisor, we would like to confirm which LLM is used.Summary: This question is related to AI Agent Studio within the Tools section. When we navigate to Agent Teams → MSHS Benefit Advisor, we would like to confirm which LLM…
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Getting errors after Fast Formula type Default to Assign Pending ActionSummary: We copied code from the Administering Fast Formula samples, but Oracle throws error on the return value Content (please ensure you mask any confidential informa…
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Need DBI for getting the coverage amount while enrolling into the plan.Summary: Need DBI for getting the coverage amount while enrolling the plan for triggering EOI(Enrollment Certification Required) Content (required): We have implemented …
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New Hire Life Event (renamed to Newly Eligible) not triggeringSummary: Hi All, The New Hire life event (we renamed to Newly Eligible as per client request) not triggering when we hire employee or convert pending worker (Both Quick … -
Can we Handle Loans in HCM BenefitsSummary We have a requirement to implement ability for employees to request Car loan, Marriage loan.Content We have a requirement to implement ability for employees to r…
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Facing Error: You need to enter a date of birth that's before the start date of the person record.Summary: Hello, we're performing data migration of contacts for benefits. We have faced the following error: 'You need to enter a date of birth that's before the start d…
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Can Document Records be removed from Benefits quick actions Redwood 25B?Summary: I understand that this could not be done in 25A, but was the ability to remove Document Records from Benefits quick actions in self-service delivered in 25B? Co…
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Adding Personal Information Tab to Benefits Admin ScreenSummary How can you add personal information to be visible from the benefits screen (Benefits --> Enrollment)Content If an admin wants to look up a user's DOB from Benef… -
Element errors Issue while evaluating open enrollment for new plans.Summary: Issue : Unable to process Open event due to enrollment error. Issue Description: As part of Open enrollment 2026 we have introduced new plan ‘Optional Life, Opt…
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Benefit spreadsheet loader expires every minutes while updating ratesSummary: my HR> benefit administration > plan configuration > manage variable rate profiles Have a question when we try to update benefits rates via spreadhseet loader ,… -
Benefits summary report shows blank in prod environmentSummary: In test environment the report displays without problem, but in production it opens in blank. We're missing any configuration or program execution for it to dis…
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Default Enrollment formula not working as expectedWe are in process of Benefits for US. One of requirment is, for the loss of eligibility life event we want to default the enrollemnt option from "Family" to "Employee + …
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Benefits Fast Formula Error - line 133, an arithmetic, string, or conversion error occurred.Summary: Hello All Seeking quick help on the Fast Formula Error in Line 133 (Snapshot Below). Unable to process Open Enrollment due to this error. "Formula IHG_PH_BEN_DE…
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Benefit Fast Formulas Feasible UnderstandingThere is an urgent need of creating benefits fast formula for two requirements : Extension of Medical Plans uptil 6 months after termination of an employee. In this, we … -
Is it possible to change the HSA amounts without opening a Life event?Summary: Hi Experts, we have a requirement to configure the Benefits setups to allow the changes in HSA amounts throughout the year without opening a Life event. can you…
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Reverse Termination life event is not triggeringPlease check the below FF & screenshots of the setup of Reverse termination, it is not triggering. Kindly let me know if I have missed anything. FF: inputs are BEN_ASG_I…
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Session Invite: Help Us Reimagine Benefits ConfigurationJoin us for a focused session where your feedback will directly guide how we simplify setup, reduce complexity, and deliver smarter tools for Benefits. Why Join Configur… -
Configure 2 New Hire Life Events that trigger differently dependent on jobWe have 2 sets of employees that need different coverage start dates as new hires. I'm trying to separate these by job type. Example: If job code starts with XYZ, they s…
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Benefits Policy Advisor - AI AgentSummary: We need more information on the Benefits Policy Advisor - AI Agent apart from what is mentioned in 25c release notes. How to enable it, is it visible from self-…
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Contact relation loadSummary: If a wife and husband are both working in the same organization and have each other listed as contacts, how will such data be converted/loaded into HCM Cloud? C…