Onboarding
Discussion List
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Seeded and custom notification sent for a performer from alert composer.Hello, We have a requirement to notify the performer (Employee) when one of the onboarding journey tasks is assigned. We have created our custom notification in 'Event A…
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Allocate Journey Annually without any Action/EventSummary: Allocate Annual personal information journey for more than 1000 employees every year. Requirement to trigger a Journey for all employees not based on actions/ev…
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How to terminate the journeys for inactive employeesSummary: We cannot assign new onboarding journeys to rehires because existing in-progress journeys are still associated with inactive employees. Do we have any processes…
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Checklist is not allocated automaticallyChecklist is not allocated automatically whenever a pending worker is added or when a employee is hired/rehired. But when manually allocating the checklist, it gets assi…
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Capturing California Meal Waiver Selection & Flow to Downstream ApplicationSummary: We are trying to find the best way to provide California employees with the required Meal Waiver form and capture their section (to waive or not waive their bre…
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Unable to see the journeySummary: Hi Team, We have new instance and I have done the setup for checklist and also enable the journey. We are facing 2 issue Journey notification not showing in bel…
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Wrong Journey Launching despite Eligibility ProfileSummary: We have 3 onboarding/preboarding journeys with the same action triggers, but all have different Eligibility Profiles. Our recent one created for providers isn't…
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Why are the categories under Organization Journeys not populating?We are implementing Redwood Journeys. There are two categories that should populate under Organization Journeys, Enterprise Onboarding and Offboarding. We have confirmed…
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Difficulties accessing a Journey task that was assignedHR Representative has difficulties accessing a Journey/tasks assigned to her. Concrete examples: Journey: Preboarding working students/ temporary staff She has not recei…
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Journey Assignee First Name in Manager NotificationSummary: Journey Assignee First Name in Manager Notification Content (please ensure you mask any confidential information): Hi, When journey task is triggered for a empl…
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During global transfer two checklist is getting allocated.Scenario - Employee is transferred from Singapore to Malaysia. Expected Behaviour - Only Malaysia Checklist has to allocate to the employee. Actual Behaviour - Both the …
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Is it possible to remove the title from Journey?Summary: Is it possible to remove the title 'Jornada de Admissão' from the Journey page? Best Regards, Victor. Version (include the version you are using, if applicable)…
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On-boarding vs Enterprise Onboarding journeySummary: Content (please ensure you mask any confidential information): Hello, Whats the difference between On-boarding vs Enterprise Onboarding journey category ? Can s…
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Query to get data of assigned person checklist information only.Summary: If the checklist is assigned to David and the line manager has filled in information for David's checklist, after the HR Specialist opens the checklist for Davi…
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Previous attachment after "Reopening" a taskHi team, I need your support to better understand the "expected behavior". Let me better explain my trouble: If a pending worker attached some files in the "Manual Task"…
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Checklist Template - Task Level Display SettingsSummary: Checklist Template - Task Level Display Settings There are few task properties (attachments, comments … ) that we would like to hide all the time in all the tas…
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Track Checklist Welcome Email notification being sent to candidatesSummary: When an onboarding journey is assigned to candidates, Checklist Welcome email is being sent. We would like to track & retrieve the list of all candidates who re…
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Unable to restrict character usage in value setNeed to lock down Social Security Number to 9 digits. We would like to have SSN field to have exactly 9 digits not more or less. Value Set has been configured as below; …
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24C Feature - Preview Journey Task DocumentsSummary: 24C Feature - Preview Journey Task Documents Without Having To Download. Content (please ensure you mask any confidential information): Hi All, As part of 24C f…
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Task Assigned for Performer Notification not working for Area of Responsibility as the PerformerHello, I am running into an issue where I have the performer of a task set as Area of Responsibility: "Recruiting", when the journey is assigned to a user the people wit…
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How to send a notification once a Journey is completed?Is it possible to send a notification once a Journey is completed? One of the client's requirement is that the HR person should be receiving a notification once offboard…
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Create Survey-Assign to OranizationHello, While creating surveys (My Team> Create Survey), on Assign page we are unable to assign the survey to larger population by using the Oraganization LOV When Assign…
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How to hide journeys in Assigned Journey section?Summary: Hi experts, is it possible to hide some journeys in Assigned Journeys section based on role? If yes, on which part we should apply this configuration? Thank you…Marlon Castillo Maliglig 12 views 2 comments 0 points Most recent by Marlon Castillo Maliglig Journeys
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The second of two enterprise onboarding checklists is not being triggered.Summary: Hi experts. I am working on creating an enterprise onboarding checklist which uses 2 enterprise onboarding step checklists, "Before First Day" and "First Day". …
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Journey not appearing under Me > My JourneysHello, We came across this issue fairly recently where when we try and allocate a checklist to a worker through the 'Allocate Checklists', for some reason it doesn't app…
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How to restrict the number of attachment in a TaskHi team Our client request for to have the possibility to make the pending worker able to attach only one attachment Providing the configuration of the ""Manual Task", f…
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Journey is getting allocated to Active and Inactive Assignment Records of the personSummary: Journey is getting allocated to Active and Inactive Assignment Records of the person when assigned to the person active assignment Content (please ensure you ma…
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Reminder Email in JourneySummary: Hi all, I received a notification regarding an email reminder for a journey allocated to an employee, but the email reminder I received was not only for users w…
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Journey Task Completion Criteria is not working for disability info in Personal DetailsSummary: Completion Criteria condition is not evaluating criteria correctly for Disability Info Content (please ensure you mask any confidential information): We are tes…
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Allocate Scheduled Journey through HDL LoadSummary: Allocate Scheduled Journey through HDL Load with recurring dates Content (please ensure you mask any confidential information): Can anyone help with the HDL/HSD…